Telecom

The business landscapes in communication services have been rapidly changing, and the key trend driving significant change has been convergence and mobility. Every communication service provider wants to increase operational efficiency, reduce costs and transform their business enterprise to build top-line growth.

Protogenist has been helping leading names in the Telecom industry address their business challenges through our well balanced portfolio of business and technology consulting, platform solutions, business process and infrastructure services. We service Telecom clients around the world in Billing, Customer Relationship Management, Business Intelligence, Portals, Integration and Enterprise Applications. Our ready-to-deploy Telco platform solutions have helped our customers quickly implement business performance monitoring and optimization solutions cost-effectively.

Applications Services

Our Telecom solutions and services range from Application Development, Management, and Maintenance, to Consulting, Testing and Enterprise Application services globally.

PROTOGENIST OFFER A WIDE RANGE OF SOLUTIONS THAT INCLUDE

Convergent Mediation platform support based on state-of-the-art COTS products
Mission-critical billing operations for world's largest non-COTS billing platform
Extensive services portfolio like Security Management, Database Administration, Function point analysis
Business transformation strategic partnership in roadmap definition and solutioning
Mission-critical application support/maintenance for Service Fulfillment applications
Multi-country, multi-year Application Development and Management
Enterprise Applications Support and Enhancement

TELECOM APPLICATION MANAGEMENT (TAM)

Our TAM Footprint Covers

Campaign and Channel Sales Management
Product Catalog and Life cycle management
End-to-end billing and mediation across all customer segments such as wholesale, retail, and interconnect
Revenue Assurance and Fraud Management
Customer self service
Customer contact / Loyalty and Customer Information Management
Service Fulfillment areas of Service Order, Inventory, Workforce Management and Provisioning
Enterprise Management areas covering HR, Finance, Asset Management